Recognizing a void in the marketplace for onshore based system implementers, P&C industry veterans Chris Sawyer and Michael Smith founded Next Level Solutions.

Employees at Next Level Solutions enjoying a day on the job

Get An Advantage with NLS

Next Level Solutions is unparalleled in the industry and that gives you an unparalleled advantage. Unlike other technology providers that offer a large breadth of services for various industries, Next Level Solutions leverages the deep industry experience and knowledge of our resources to solely focus on the Technology needs of Property and Casualty insurance carriers. Our world-class product knowledge, when combined with the advantages of an onshore presence and nearshore talent, and our extensive training and collaborative work environment, make Next Level Solutions equipped to meet the needs of every P&C carrier’s project. Whatever the project size or scope the NLS team is committed to delivering exceptional solutions. We consider each project to be our most important project, so we never lose sight of whose interests are always our top priority – yours.  

Our Mission

At Next Level Solutions we do good work; for our clients, our employees, and our communities.

For Our Clients

Through our relationship first mentality and our transparent approach to business, we provide our clients with the highest quality and best solutions in the Duck Creek market.

For Our Employees

We have a culture that promotes mentoring and collaborative learning. Success will be a team effort, and we always emphasize life-work balance.

For Our Communities

We are in a position to make an impact in our communities. We strive to let our good work transcend our organization and create a positive influence for those around us.

Next Level Solutions is proud of its distinct vision

Respect

The NLS team is our biggest asset. We respect and value every person in our organization.

Commitment

We are committed to our people and our clients and strive to exceed their expectations.

Quality

We autograph our work with excellence and never settle for less than the best.

Integrity

We do all of our work with integrity and only use the software for its intended purpose.

The NLS Story

It began with an idea

As industry veterans, founders Chris Sawyer and Michael Smith had experienced the constraints of working with an offshore-centric business model. Though from different vantage points, both understood the challenges that such a model presented and saw a need for a different approach and the benefits it would provide to property and casualty businesses. Although they shared similar ideas, neither Chris or Michael had ever met and it would be nearly another year before their paths would cross at a chance business engagement.

April 2018 - Taking That Idea to the Next Level

Chris was working with a client who was looking for a change from working with offshore companies. Michael, who worked for Duck Creek SI, was one of the integrators bidding on that work. Through this interaction, Chris saw that Michael was an industry leader in Duck Creek experience and his expertise was exactly what he was looking for and needed to take the idea to the next level. After several conversations between Michael and Chris, it was clear they both recognized what the industry was missing. There was a void in the market that needed to be filled with an onshore owned and operated Duck Creek implementation partner.

Jul 2018 - From an idea came a solution

On July 16th, 2018 with an enthusiastic customer in hand Next Level Solutions was formed.

Feb 2019 - Building a Solid Foundation

Our Springfield, Missouri, office was established along with a nearshore presence in San Juan, Puerto Rico, and a satellite location in Portland, Maine.

2021 - A Foundation of Success

Over the next two years, NLS would experience significant success with our newly founded business model. Next Level Solutions started making waves in the industry and quickly became known as the premier choice for quality Duck Creek work. Along the way, two additional offices were added in Columbia, South Carolina, and the first international office in Tegucigalpa, Honduras, which was added as part of NLS’ acquisition of The America’s Group Technologies.

Now - What's Next?

Stay tuned as our story is just getting started.

2017

2018

2019

2021

Now

Now - What's Next

Stay tuned as our story is just getting started.

2021 - A Foundation of Success

Over the next two years, NLS would experience significant success with our newly founded business model. Next Level Solutions started making waves in the industry and quickly became known as the premier choice for quality Duck Creek work. Along the way, two additional offices were added in Columbia, South Carolina, and the first international office in Tegucigalpa, Honduras, which was added as part of NLS’ acquisition of The America’s Group Technologies.

Feb 2019 - Building a Solid Foundation

Our Springfield, Missouri, office was established along with a nearshore presence in San Juan, Puerto Rico, and a satellite location in Portland, Maine.

April 2018 - Taking That Idea to the Next Level

Chris was working with a client who was looking for a change from working with offshore companies. Michael, who worked for Duck Creek SI, was one of the integrators bidding on that work. Through this interaction, Chris saw that Michael was an industry leader in Duck Creek experience and his expertise was exactly what he was looking for and needed to take the idea to the next level. After several conversations between Michael and Chris, it was clear they both recognized what the industry was missing. There was a void in the market that needed to be filled with an onshore owned and operated Duck Creek implementation partner.

July 2018

On July 16th, 2018 with an enthusiastic customer in hand Next Level Solutions was formed.

It Began With An Idea

As industry veterans, founders Chris Sawyer and Michael Smith had experienced the constraints of working with an offshore-centric business model. Though from different vantage points, both understood the challenges that such a model presented and saw a need for a different approach and the benefits it would provide to property and casualty businesses. Although they shared similar ideas, neither Chris or Michael had ever met and it would be nearly another year before their paths would cross at a chance business engagement.

April 2018 - Taking That Idea to the Next Level

Chris was working with a client who was looking for a change from working with offshore companies. Michael, who worked for Duck Creek SI, was one of the integrators bidding on that work. Through this interaction, Chris saw that Michael was an industry leader in Duck Creek experience and his expertise was exactly what he was looking for and needed to take the idea to the next level. After several conversations between Michael and Chris, it was clear they both recognized what the industry was missing. There was a void in the market that needed to be filled with an onshore owned and operated Duck Creek implementation partner.

Jul 2018 - From an idea came a solution

On July 16th, 2018with an enthusiastic customer in hand Next Level Solutions was formed.

Feb 2019 - Building a Solid Foundation

Our Springfield,Missouri, office was established along with a nearshore presence in San Juan,Puerto Rico, and a satellite location in Portland, Maine.

2021 - A Foundation of Success

Over the next two years, NLS would experience significant success with our newly founded business model. Next Level Solutions started making waves in the industry and quickly became known as the premier choice for quality Duck Creek work. Along the way, two additional offices were added in Columbia, South Carolina, and the first international office in Tegucigalpa, Honduras, which was added as part of NLS’ acquisition of The America’s Group Technologies.

Now - What's Next?

Stay tuned as our story is just getting started.

2017

2018

2019

2021

Now

Quote 4

“If I had to pick to word to describe NLS it would be empowerment. This organization is made of highly skilled individuals who are empowered to go do what they do best.”

Leadership

The Next Level Leadership team brings over 200 years of combined industry experience. Through their in-depth carrier expertise, deep Duck Creek product knowledge, and thorough understanding of the P&C industry, the leadership at Next Level Solutions has the skills to transform your business through custom, innovative solutions.

Chris SawyerChris Sawyer
Chris Sawyer
President & CEO
Michael SmithMichael Smith
Michael Smith
COO and Managing Partner
Cheri FisherCheri Fisher
Cheri Fisher
AVP of Business
Brandon AngelakosBrandon Angelakos
Brandon Angelakos
AVP of Infrastructure and Support
Brandon RoggBrandon Rogg
Brandon Rogg
AVP of Duck Technology
Michael CalabreseMichael Calabrese
Michael Calabrese
AVP of Engineering
Matt BentonMatt Benton
Matt Benton
AVP of Strategic Business Operations
Ellen CaldwellEllen Caldwell
Ellen Caldwell
AVP of Internal Operations
Terronda NielsonTerronda Nielson
Terronda Nielson
Director of Business
Aislynn HamiltonAislynn Hamilton
Aislynn Hamilton
Director of Marketing
Liz CotreauLiz Cotreau
Liz Cotreau
Director of Recruiting
Tom PendergrassTom Pendergrass
Tom Pendergrass
Director of Policy
Levi KempLevi Kemp
Levi Kemp
Director of Billing
Jon RichardsJon Richards
Jon Richards
Director of Training & Development
Elody TippieElody Tippie
Elody Tippie
Director of Human Resources
Ryan McAleveyRyan McAlevey
Ryan McAlevey
Director of Production Support
Christie BrowneChristie Browne
Christie Browne
Project Management Director
Kelly GreeneKelly Greene
Kelly Greene
Director of Business Process Management
Courtney WelchCourtney Welch
Courtney Welch
Director of Quality Assurance
Valerie RogersValerie Rogers
Valerie Rogers
Director of Hybrid Implementations

Project Management

By staffing every project with our industry leading Project Managers, we ensure success from the start. Our PM team are experts in planning, resource allocation, tracking, execution, and delivery. Every Project Manager at Next Level Solutions is well versed in the software development lifecycle and skilled in software implementations. They will work with your team’s leadership to ensure communication remains consistent, project status is transparent, and deliverables are met.

Bailey PrattBailey Pratt
Bailey Pratt
Project Manager II
Bob RiveraBob Rivera
Bob Rivera
Project Manager III
Brendan WithrowBrendan Withrow
Brendan Withrow
Project Manager II
Josh MaplesJosh Maples
Josh Maples
Project Manager II
Naheel CannefaxNaheel Cannefax
Naheel Cannefax
Program Manager
London RichardsLondon Richards
London Richards
PMO Assistant
Sarah LipcsikSarah Lipcsik
Sarah Lipcsik
Program Manager
Beau McCannBeau McCann
Beau McCann
Senior Project Manager I
Cathy ElginCathy Elgin
Cathy Elgin
Project Manager III
Kristina LorenceKristina Lorence
Kristina Lorence
Project Manager II
Savannah PalmerSavannah Palmer
Savannah Palmer
Project Manager I
Shadi AlzanbagiShadi Alzanbagi
Shadi Alzanbagi
Project Manager I
Sarah JimisonSarah Jimison
Sarah Jimison
Project Manager III

Resource Management

The Next Level Leadership team brings over 100 years of combined industry experience. Through their in-depth carrier expertise, deep Duck Creek product knowledge, and thorough understanding of the P&C industry, the leadership at Next Level Solutions has the skills to transform your business through custom, innovative solutions.

Patti BosnyakPatti Bosnyak
Patti Bosnyak
Senior Resource Manager
Tanner DeanTanner Dean
Tanner Dean
Operational Resource Specialist

Business Analysis

Next Level Solutions takes pride in offering highly skilled, product specific Business Analysts to address our client needs. The team of Business Analysts at Next Level Solutions bring advanced knowledge and years of experience to each engagement. Whether enhancing a current product with new features, looking for ways to automate existing manual processes, or implementing a brand-new system, our Business Analysts have the experience and tools to provide the necessary roadmap for our stakeholders. Together through elicitation, we will analyze the current state, define future state, assess risks, and develop a strategy to meet your corporate vision, while completing required documentation.

Beverly BeauregardBeverly Beauregard
Beverly Beauregard
Business Analyst II
Kaitlin LovelessKaitlin Loveless
Kaitlin Loveless
Senior Business Analyst
Kimberly SmoakKimberly Smoak
Kimberly Smoak
Business Analyst II
Michael MillerMichael Miller
Michael Miller
Business Analyst I
Nancy BravoNancy Bravo
Nancy Bravo
Senior Business Analyst
Phyllis WagnerPhyllis Wagner
Phyllis Wagner
Senior Business Analyst
Piper WebbPiper Webb
Piper Webb
Senior Business Analyst
Sharron OliverSharron Oliver
Sharron Oliver
Business Analyst I
Deborah BakerDeborah Baker
Deborah Baker
Senior Business Analyst
Raj UpretiRaj Upreti
Raj Upreti
Business Analyst II
Kenzie Hill Kenzie Hill
Kenzie Hill
Business Analyst II

Quality Assurance

The Next Level Quality Assurance practice provides clients with comprehensive test packages for all implementation processes. Our teamworks alongside the client, development, and leadership to provide requirement feedback, test coverage, and regression repositories both during and after implementations. Quality Assurance at Next Level Solutions will ensure your software has the attention and coverage it needs to be successful in your production world.

Amy ValdezAmy Valdez
Amy Valdez
Quality Analyst I
Ashley JansenAshley Jansen
Ashley Jansen
Quality Analyst I
Brandon DodsonBrandon Dodson
Brandon Dodson
Quality Analyst I
Hyun LeeHyun Lee
Hyun Lee
Quality Analyst I
India NeerIndia Neer
India Neer
Quality Analyst I
James ClarkJames Clark
James Clark
Quality Analyst I
Khye ScogginsKhye Scoggins
Khye Scoggins
Quality Analyst I
Loretta TurnerLoretta Turner
Loretta Turner
Quality Analyst I
Stewart KeransStewart Kerans
Stewart Kerans
Quality Analyst I
Triston BendottiTriston Bendotti
Triston Bendotti
Quality Analyst I
Jody JohnsonJody Johnson
Jody Johnson
Senior Quality Analyst
Zach ThompsonZach Thompson
Zach Thompson
Senior Quality Analyst
Austin PhillipsAustin Phillips
Austin Phillips
Tester
Ben BarhamBen Barham
Ben Barham
Quality Analyst I
David AyeDavid Aye
David Aye
Quality Analyst I
Jan Franco VelazquezJan Franco Velazquez
Jan Franco Velazquez
Tester
Josh BowlingJosh Bowling
Josh Bowling
Tester
Josh SampayoJosh Sampayo
Josh Sampayo
Tester
Juan AlcarazJuan Alcaraz
Juan Alcaraz
Tester
Kyler SmithKyler Smith
Kyler Smith
Tester
Lea McKinneyLea McKinney
Lea McKinney
Quality Analyst I
Luis BerriosLuis Berrios
Luis Berrios
Tester
Nancy BrungardNancy Brungard
Nancy Brungard
Quality Analyst I
Lyndie RouthLyndie Routh
Lyndie Routh
Tester
Jevon WallaceJevon Wallace
Jevon Wallace
Quality Analyst I
Christi RogersChristi Rogers
Christi Rogers
Quality Analyst I
Cody BouckCody Bouck
Cody Bouck
Quality Analyst II
Collin LarkinCollin Larkin
Collin Larkin
Quality Analyst I
David BoydDavid Boyd
David Boyd
Tester
Hannah StaplesHannah Staples
Hannah Staples
Tester
Matthew BuzzardMatthew Buzzard
Matthew Buzzard
Quality Analyst I
Nirjal ShahNirjal Shah
Nirjal Shah
Quality Analyst I
Seon TompkinsSeon Tompkins
Seon Tompkins
Quality Analyst I
Tim HendersonTim Henderson
Tim Henderson
Tester
Adrienne DeanAdrienne Dean
Adrienne Dean
Quality Analyst I
Alfredo LoaizaAlfredo Loaiza
Alfredo Loaiza
Quality Analyst I
Alyah BlakeAlyah Blake
Alyah Blake
Tester
Cory CampbellCory Campbell
Cory Campbell
Quality Analyst II
Debbie NicholsonDebbie Nicholson
Debbie Nicholson
Quality Assurance Lead
Erica HopkinsErica Hopkins
Erica Hopkins
Quality Analyst I
Jacob CooperJacob Cooper
Jacob Cooper
Quality Analyst I
Spencer FreebairnSpencer Freebairn
Spencer Freebairn
Quality Analyst I
Tim ReevesTim Reeves
Tim Reeves
Quality Analyst I
Alexa Roberts Alexa Roberts
Alexa Roberts
Quality Analyst I

Business Process Management

The BPM team at NLS are experts across all aspects of the implementation process. They bring technical knowledge along with expertise of the business process and serve as a liaison between technical requirements and functionality. Business Process Management works to ensure that clients fully understand their platform and how to get the maximum benefit of their investment.

Tricia HowarthTricia Howarth
Tricia Howarth
Senior Specialist
Ben BogartBen Bogart
Ben Bogart
Senior Technical Writer
Cheyenne HeavenerCheyenne Heavener
Cheyenne Heavener
Technical Writer I
Curtis RowdenCurtis Rowden
Curtis Rowden
Business Process Specialist
Nicole WoodNicole Wood
Nicole Wood
Technical Writer I

Development

The development team at Next Level Solutions is comprised of some of the best technical talent in the industry. From analysts to architects, and developers to field engineers with Next Level Development you can be sure you are getting the Next Level in quality. Our collaborative work culture guarantees that when you work with NLS your project is getting access to the entire knowledge base of our organization. The Next Level Development team can get your project to market quickly and keep your products current with the latest upgrades and enhancements.

Colton SlaydenColton Slayden
Colton Slayden
Analyst II
Mary InserraMary Inserra
Mary Inserra
Developer I
Rocky HughesRocky Hughes
Rocky Hughes
Analyst II
Victor DuchshererVictor Duchsherer
Victor Duchsherer
Analyst I
Kelli ThiemanKelli Thieman
Kelli Thieman
Developer
Abraham VargheseAbraham Varghese
Abraham Varghese
Solutions Engineer
Calee HollisCalee Hollis
Calee Hollis
Analyst II
Daniel ChunDaniel Chun
Daniel Chun
Analyst II
Edil RodriguezEdil Rodriguez
Edil Rodriguez
Analyst II
Hannah SartinHannah Sartin
Hannah Sartin
Solutions Engineer
Juan Carlos RodriguezJuan Carlos Rodriguez
Juan Carlos Rodriguez
Analyst II
Justin ManganJustin Mangan
Justin Mangan
Solutions Engineer
Malik JonesMalik Jones
Malik Jones
Developer
Mitchell CrosbyMitchell Crosby
Mitchell Crosby
Developer
Ryan TracyRyan Tracy
Ryan Tracy
Solutions Engineer
Shannon MurphyShannon Murphy
Shannon Murphy
Analyst II
Alfonso CoronaAlfonso Corona
Alfonso Corona
Senior Manager
Josh MuellerJosh Mueller
Josh Mueller
Senior Manager
Anil GanamaneniAnil Ganamaneni
Anil Ganamaneni
Developer
Benjamin BerriosBenjamin Berrios
Benjamin Berrios
Developer
Bryan McKinneyBryan McKinney
Bryan McKinney
Senior Developer
Chloe ConnChloe Conn
Chloe Conn
Developer
Cody SchindelCody Schindel
Cody Schindel
Developer
Fred LeeFred Lee
Fred Lee
Developer
Jason DeanJason Dean
Jason Dean
Developer
Jaylee DeanJaylee Dean
Jaylee Dean
Developer
Jessica MoellerJessica Moeller
Jessica Moeller
Developer
Mia ShropshireMia Shropshire
Mia Shropshire
Developer
Nicholas CruzNicholas Cruz
Nicholas Cruz
Developer
Nick SimonsNick Simons
Nick Simons
Senior Developer
Parker HamiltonParker Hamilton
Parker Hamilton
Developer
Perry EllisPerry Ellis
Perry Ellis
Developer II
Radhika ModaliRadhika Modali
Radhika Modali
Developer
Sonia HernandezSonia Hernandez
Sonia Hernandez
Developer
Zakary SchamellZakary Schamell
Zakary Schamell
PR Technical Manager
Chris PhillipsChris Phillips
Chris Phillips
Senior Developer
Chris GillChris Gill
Chris Gill
Senior Developer
Justin MendozaJustin Mendoza
Justin Mendoza
Senior Solutions Engineer
Taylor ShulerTaylor Shuler
Taylor Shuler
Technical Lead
Luis AlvaradoLuis Alvarado
Luis Alvarado
Senior Solutions Engineer
Greg RedshawGreg Redshaw
Greg Redshaw
Technical Lead
Michael EveringMichael Evering
Michael Evering
Technical Lead
Wesley BellWesley Bell
Wesley Bell
Technical Lead
Jake MilamJake Milam
Jake Milam
Technical Lead
Bec BraughtonBec Braughton
Bec Braughton
Developer
Eli EstesEli Estes
Eli Estes
Senior Solutions Engineer
Katherine EngelKatherine Engel
Katherine Engel
Senior Visual Designer
Lauren Beckham Lauren Beckham
Lauren Beckham
Senior Developer
Tom SteeleTom Steele
Tom Steele
Architect
Andrew LuehrsAndrew Luehrs
Andrew Luehrs
Senior Developer
Brittany WilkesBrittany Wilkes
Brittany Wilkes
Technical Lead
Dustin HerxDustin Herx
Dustin Herx
Technical Lead
Kenny IrwinKenny Irwin
Kenny Irwin
Analyst I
Manik VashithManik Vashith
Manik Vashith
Analyst I
Nick ScottNick Scott
Nick Scott
Analyst II
Carlos HenriquezCarlos Henriquez
Carlos Henriquez
Engineer
Jorge AguilarJorge Aguilar
Jorge Aguilar
Developer
Laura CastilloLaura Castillo
Laura Castillo
Developer
Leonardo DiscuaLeonardo Discua
Leonardo Discua
Engineer
Roberto GuiterrezRoberto Guiterrez
Roberto Guiterrez
Developer
Salvador FloresSalvador Flores
Salvador Flores
Developer

Infrastructure & Support

The infrastructure and support team at NLS spans an array of services from internal IT operations to Shared Services and Production Support. Working in alignment with organizational goals our team ensures that digital infrastructures are supported and managed. Our Production Support team provides industry-leading support and gives our clients a piece of mind by helping them protect their investment.

Kelly BlakelyKelly Blakely
Kelly Blakely
Azure DevOps II
Ben KeithBen Keith
Ben Keith
Azure DevOps II
Joe LangfordJoe Langford
Joe Langford
IT Manager
Rick LaytonRick Layton
Rick Layton
Technology Support II
Jason TateJason Tate
Jason Tate
Technology Support Lead
Logan SmothersLogan Smothers
Logan Smothers
Technology Support II
Zachary AllisonZachary Allison
Zachary Allison
Application Support II
Anthony TennenbaumAnthony Tennenbaum
Anthony Tennenbaum
Application Support II
Alan StantonAlan Stanton
Alan Stanton
Application Support Lead
Brian BeckwithBrian Beckwith
Brian Beckwith
Technology Operations Manager
Jaxon HarveyJaxon Harvey
Jaxon Harvey
Azure DevOps
Lauren KeithLauren Keith
Lauren Keith
Azure Dev Ops II
Caleb HarrisCaleb Harris
Caleb Harris
Technology Support I
Dusitn CliftonDusitn Clifton
Dusitn Clifton
Technology Support II
Jacob RaderJacob Rader
Jacob Rader
Application Support
Phil ZalewskiPhil Zalewski
Phil Zalewski
Technology Support II
Ryan JamesonRyan Jameson
Ryan Jameson
Azure DevOps Manager
Luis VallejoLuis Vallejo
Luis Vallejo
Azure Dev Ops II
Nick BurtonNick Burton
Nick Burton
Azure DevOps Lead
Rigoberto DiazRigoberto Diaz
Rigoberto Diaz
Azure DevOps II

Training

Next Level Solutions has a deep-rooted commitment to providing on-going training to our resources.  It’s actually one of our core principles, and why we put so much effort into our Intern programs and associations like Girls Who Code. Our newly onboarded internal resources receive anywhere from 6 to 8 weeks of equipping and training so when it comes time to be placed on a project, they can hit the ground running instead of being unprepared or surprised.   Recognizing that training transcends beyond our internal staff, we are pleased to offer Next Level Academy, our Collaborative Learning Culture, offering hands on training to our clients on the Duck Creek platform.  We tailor our Duck Skills 101 course to the client, using the client’s LOB and product requirements to get their resources project-ready and Duck-capable.

Nyle CannefaxNyle Cannefax
Nyle Cannefax
Training Specialist
Anne GroseAnne Grose
Anne Grose
Senior Training Specialist
Jason PerryJason Perry
Jason Perry
Senior Developer & Training Specialist
Patty HuntPatty Hunt
Patty Hunt
Senior Training Specialist
Cole WoodCole Wood
Cole Wood
Training Specialist
James KaatzJames Kaatz
James Kaatz
Training Specialist
Kevin HopkinsKevin Hopkins
Kevin Hopkins
Technical Training Specialist

Operations

No team would be complete without the people behind the scenes that keep the company on task and running smoothly. From recruiting and HR to accounting and marketing, these roles are at the heart of Next Level Solutions and ensure our company operates at the highest standard for our clients and our employees.

Gennifer RamsayGennifer Ramsay
Gennifer Ramsay
Employee Resource Advocate
Hailey KolstadHailey Kolstad
Hailey Kolstad
Global Workplace and Public Relations Manager
Haley ArmstrongHaley Armstrong
Haley Armstrong
Senior Recruiting Coordinator
Amanda VelezAmanda Velez
Amanda Velez
Recruiting Coordinator
Lillian NormandLillian Normand
Lillian Normand
Senior Accounting Manager
Ang LedfordAng Ledford
Ang Ledford
Controller
Donna SmithDonna Smith
Donna Smith
HR Generalist
Kristi WaeltzKristi Waeltz
Kristi Waeltz
Recruiting Assistant
Whitney FuemmelerWhitney Fuemmeler
Whitney Fuemmeler
Recruiting Assistant
Quote 5

“It’s a great place that I feel comfortable coming to everyday. I'm able to work my hardest for the company while also being able to handle other matters outside of work, like college and family. Everyone at the organization is friendly and really helpful whenever I ask anything. This organization is a great place that helps me learn while I work for the benefit of the company. I'm very grateful to be working here.”